Customer dispute awaiting seller responseOrder KZT-MKT-8A21 • Wrong item case
Open
Health Breakdown
92
HEALTHY
Explainable score — never used alone for punishment.
Security88
Sellers96
Catalog91
Orders & Finance100
Vendor 360° — TechBay Portugal Lda
Everything important in one view
VERIFIED
Next Best ActionReview payout changeSecurity priority overrides normal recommendations.
Readiness100
Trust87
Open Orders14
Disputes1
Identity & Compliance
Business
TechBay Portugal Lda
Country
Portugal
Registration
PT ••••••128
Verification
Current
Payout account
acct… Change under review
Risk & Audit Timeline
Payout destination change requested
Fresh re-authentication required • Today 11:42
New device verified
Known-device trust updated • Today 11:31
Listing approved
Dell LA90PM111 • Yesterday
High-Risk Action
No dangerous one-click buttons
Smart Catalog Intelligence
AI suggests. Evidence confirms.
Quality 94/100
🔌
Dell 90W AC Adapter — LA90PM111
Category suggested: Charger / Power Adapter • Confidence 99%
Brand verifiedMPN verifiedMedia strong
Listing Quality
94
Intelligence
Result
Authority
Golden Catalog duplicate
98% match
Admin confirmation required
Compatibility
Confirmed
Verified identifier + specification evidence
AI-only compatibility
Cannot confirm
Safety boundary
Price intelligence
Possible unusually low price
Warning only — never auto-changes price
Provenance
Critical facts remember where they came from.
Seller declaredConfirmed
Document extractedConfirmed
ImportedTracked
AI suggestedNot confirmed
Secure Buyer ↔ Seller Conversation
Bound to Product: Dell 90W Adapter
Tenant isolated
Will this work with my Latitude 5420? The label says 19.5V / 4.62A and part LA90PM111.
✓ Technical numbers and part identifiers detected. No false-positive contact blocking.
Please compare the exact part number. The verified catalog currently shows compatibility for the listed model.
Blocked before delivery: “WhatsApp me on +351… and pay directly outside the platform.” Reason: off-platform intent + external payment redirection. Stored as audit evidence, not delivered.
Draft: “Please send the exact model or part number shown on your device label so we can verify compatibility before you order.” Auto-send: OFF